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Support Services

Student’s Services Guide

SL. Description of Services provided to the Students Contact-Office/ In-charge Department
1

ADMISSIONS AND RELATED MATTERS

Admission & Withdrawal;

  • Submission or Withdrawal of Original Certificates;
  • Issue of Identity Card & Duplicate I. Card;
  • Enrolment forms & formalities;
  • Verification of educational documents or Caste Certificates;
  • Issue of Character Certificate
  • Migration to other Institution  etc.

Main  Office In charge Staff:

  • Mr. Ram Kumar
  • Mr.Gajendra Prasad
  • Mr.Shambhu KumarMahto
2

ATTENDANCE AND LEAVE MATTERS

  • Attendance Status: Theory & Practical Classes
  • Permission/Intimation for Leave;
  • Leave for participations in Outreach Programmes-NCC/NSS & Internship Programme
  • Leave on Medical grounds;
  • Benefits /Relaxation in Attendance; etc.
  • Display of Monthly Attendance Tally
  • Display of Sent-up List
  • Concerned  Academic Department
  • Head of Department
  • Teaching Faculty of Department
  • Non-teaching Staff of Department
3

INTERNAL ASSESSMENT

  • Attendance Status: Theory & Practical Classes
  • Correction in Attendance:  Organizing Extra Classes
  • Display of Assignment/Project/Practical Marks;
  • Class Test Marks
  • Sent-up Test Marks
  • Correction in Attendance/ Project/Practical Marks
  • Display of CIA Marks
  • Display of Class Test & Sent-up Test Marks

Concerned Academic Department

  • Head of Department
  • Teaching Faculty of Department
  • Non-teaching Staff of Department
4

EXAMINATION MATTERS

  • Results
  • Original Mark-Sheet or Duplicate Mark-Sheet
  • Submission of Examination Form
  • Scrutiny of Result
  • UFM Cases
  • Promotion or Failure Cases
  • Ex-Students Matters
  • Correction in Name/ Marks
  • Applying for  Improvement Papers etc.

Main  Office In-charge Staff

  • Mr. Ram Kumar
  • Mr.Gajendra Prasad
  • Mr.Shambhu Kumar Mahto
  • Ms. Nishi Sinha (BCA)
  • Ms.Ragini Kumari (BBA)
5

ACADEMIC  MATTERS

  • Conduct of Classes: Theory & Practical
  • Students’ Assignments, Tests, Presentations, Projects
  • Mentoring or Counselling with Teachers

Concerned Academic Department.

  • Head of Department
  • Faculty Members of Department
  • Non-teaching Staff of Department
6

ACADEMIC SUPPORT/UTILITIES

  • Time-Table
  • Allotment of Houses
  • Completion of Syllabus
  • Allotment/Change of Section
  • Tutorial Groups
  • Counselling on Academic Issues
  • Allotment of Mentor, etc.

Concerned Academic Department

  • Head of Department
  • Faculty Members of Department
  • Non-teaching Staff of Department
7

MARK-SHEET & CERTIFICATES

  • Issue of Original or Duplicate Mark-sheet
  • Provisional Certificate
  • Original Certificate
  • Bonafide Certificate
  • Character Certificate
  • No Objection Certificate
  • College Leaving Certificate
  • No Dues Certificate  from Library

Administration Office

  • Mr.Jitendra Kumar (Original/Duplicate Mark-sheet)
  • Ms.Sushila Devi (Original/Provisional Certificate)
  • Ms.SuptiGhosh (Bonafide)
  • Ms.RaginiKumari(No Dues Library)
  • Ms.Dipti Chandra  (College Leaving  Certificate)
9

VERIFICATION OF PARTICULARS/ ENDORSEMENT FORMS

  • Verification of Students’ Particulars or Certification/Endorsement on various forms & letters
  • Verification of Students’ Credit Card
  • Scholarship Forms
  • Participation Forms
  • Hostel Accommodation Forms
  • Facilities by Government or NGO
  • University Forms
  • Application for all Certificate Courses
  • Forwarding of Letters, etc.

Administration Office

  • Ms.Sushila Devi (Hostel / Scholarship/ University and all type of  Forms)
  • Mr.Jitendar Kumar (Student Credit Card)
  • Ms.SuptiGhosh (Bonafide Certificate)
  • Mr.SankarBariyal ( Facilities by Govt. or NGO, Forwarding Letters, Application Forms for  all Certificate Courses)
10

COLLEGE SCHOLARSHIPS, AIDS, AWARDS, MEDALS & PRIZES

  • Screening & Selection
  • General Information/Dealing
  • Issue, Submission and Processing of Applications, etc.
  • Disbursement of Scholarships and Aids

Members of Finance-cum-Development Committee

  • Mr. Ravi Prakash, Head Assistant
  • Mr.Arun Kumar, Office
  • Mr. Ram Kumar, Assistant
  • Nodal Officer :- Ms.Narmata ( Scholarship)
11

FEE, AMOUNT PAYABLE & RECEIVABLE

  • Deposit of Fee
  • On-line Payments
  • Fee Receipts/Certificates/Break-up
  • Withdrawal of Fee Amount
  • Withdrawal of Scholarship Amount
  • Submission of Bills for Students’ Activities
  • Advance Requirement for Students’ Activities
  • Submission of Utilization Certificate  of Advance
  • Refunds/Reimbursements
  • Bank Transfers
  • Cheque /Bank Chalan Deposits
  • Issue of Bills for Grants/Sponsorships
  • Venue Rent  etc.

Accounts Office

In-charge Staff
  • Mr. Ravi Prakash (Fee/ Account Payable & Receivable)
  • Mr.Arun Kumar (Accounts Management)
  • Mr. Ram Kumar (Scholarship)
  • Mr.Gajendra Prasad (Scholarship)
  • Mr.Jitendra Kumar (Cheque/ Bank Chalan Deposit)
12

STUDENTS CONCESSIONS

  • Concession  for  Fee
  • Concession for Hostel Fee
  • Concession for Air; Rail or Bus Travel, etc.

Administration Office

Accounts Office
  • Mr.Jitendra Kumar
  • Mr. Shankar  Bariyal
13

VENUE BOOKING BY STUDENTS

  • Booking of Seminar Hall
  • Auditorium
  • Sports Field
  • Basketball Ground
  • Open space or lawn for College Students’ Activities

Administration Office

  • Ms.Sushila Devi
  • Mr.Jitendra Kumar
  • Mr. Shankar  Bariyal
  • Mr.Vikas Kumar
14

STUDENTS BODIES & ACTIVITIES

  • Election of Students’ Cabinet
  • Students Programmes & Activities
  • Administrative & Technical  Support for Students Programmes

Convenor-

Concerned  Cell/ Society Committee / Administration Office
15

MAINTENANCE & UTILITY SERVICES

  • Matters related to water supply/ quality
  • Electric  Supply & AC functioning
  • Cleanliness of Class-rooms/Washrooms/ Canteen and any other place in the Building or Campus etc.
  • Matter related to Campus Security
  • Parking
  • Fire
  • Lift
  • Canteen
  • Photocopier Outlet
  • Stationery Outlet
  • Bank; etc.

Administration Office

In-charge Staff
  • Mr. Ravi Prakash
  • Mr. Arun Kumar
  • Mr. Gajendra Prasad
  • Mr. Sunil Kumar
  • Mr. Rajesh Kumar
  • Mr. Jitendra Kumar
  • Mr. Gautam Raj
  • Mr. Ramprevesh
  • Mr. Sanjeev Kumar (Supervisor-Outsourcing)
16

FEEDBACK & SUGGESTION

Convenor

  • Feedback Committee
  • Suggestion Box
17

GRIEVANCE & COMPLAINTS

Convenor

  • Students’ Grievance Redressal Cell
18

STUDENTS COUNSELLING

Convenor

  • Students’ Counselling Cell
19

LOST AND FOUND

Administration Office

20

MEDICAL ASSISTANCE

In-Charge

  • Infirmary
21

LIBRARY MATTERS

In Charge

  • Library Committee
22

SPORTS MATTERS

President

  • Sports Committee
23

HOSTEL MATTERS

Warden/  Superintendent

of  Hostel / Hostel Committee
24

IT MATTERS

  • IT Facilities, Gadgets, Equipment, Internet/Wi-Fi Access, Class Room Projectors, CCTV & Related Maintenance

Convenor-

IT Cell/

Coordinator–

BCA
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